Premier Su Tseng-chang on Monday attended the 25th anniversary celebration of the National Health Insurance (NHI) system, applauding the program's success and widespread public support. Boasting a satisfaction rate of about 90 percent, the program now covers nearly 24 million people, more than 5 million of whom have also registered to use the "My Health Bank" personal health records service.
Premier Su touted the NHI for providing easy access to medical care and medical records. Amid the COVID-19 pandemic, the system has also proven instrumental in tracking people under self-quarantine to ensure their compliance with quarantine rules, and in allowing the public to purchase government-distributed masks. In recent years data analytics have been put to good use to create the My Health Bank service.
The NHI Administration indicated that the functionality of My Health Bank has continually improved since an overhaul began in July 2016. Members of the public can now access their personal medical histories, including doctor visits, medications and the results of tests and exams. Authorized family or legal guardians can also use the service's "family management" function to monitor the medical information of elderly and minor family members. In addition, My Health Bank allows individuals to track annually times treatment was sought, number of NHI points used, and portion of costs paid for personally. Users may also set filters to enable a clearer understanding of their medical treatment history and NHI usage.